Shipping policy
At RC Noventra, we are committed to providing a smooth, secure, and reliable shipping experience for every order.
Order Processing
Orders are typically processed within 1–2 business days after payment confirmation.
Orders placed on weekends or holidays may require additional processing time.
Shipping Times
Most U.S. orders are delivered within 3–5 business days after shipment.
Please note that delivery times may vary depending on carrier operations, weather conditions, holidays, or other factors outside our control.
Discreet Packaging
Customer privacy is important to us.
All orders are shipped in plain, unmarked packaging with no product details displayed on the outside of the package.
Tracking Information
Tracking information will be provided once your order has been shipped, when available.
Customers are responsible for ensuring that shipping information entered at checkout is accurate and complete.
Shipping Areas
We currently ship within the United States.
Additional shipping regions may be added in the future.
Delayed or Lost Packages
While we work with trusted shipping carriers, RC Noventra is not responsible for delays caused by shipping providers, weather events, or incorrect shipping information provided by customers.
If your package appears delayed or lost, please contact us and we will do our best to assist you.
Damaged Shipments
If your order arrives damaged, please contact us within 7 days of delivery and include photos of the package and product when possible.
Contact Us
If you have any questions regarding shipping or delivery, please contact us through our website contact page.
RAC Trade – RC Noventra
99 Tobin St., Apt. 1
Fall River, MA 02723
United States
Email: support@rcnoventra.com
Phone: (508) 673-8024